BE ACTIVE'S LAYOUT
Click on our interactive map below to see photos:
FREQUENTLY ASKED QUESTIONS
THE GYM - CLICK FOR MORE...
What equipment do you have?
We have a full range of equipment from:
Cardio machines (i.e. cycling, rowing, treadmills, cross trainers, boxing etc)
Single-pin weights machines (super easy to use!)
Plate loaded machines
Free weights (i.e. benches, cages, dumbells, kettlebells, barbells, slam balls, etc)
An outdoor area featuring a large 13 station functional training rig!
Where are you located?
What are the gym's hours?
We are open to our members 4:30am-10:30pm 7 day a week, 365 days a year.
Do you have showers?
Yes we do!
Are you a mens AND womens gym?
Yes! In fact, we have nearly a 50:50 split of men and women in our gym!
Do you offer free personal training program builds to members?
Yes we do! When you first join, you get a FREE personal training (1 on 1) program build with one of our personal trainers. They will help you build a suitable gym fitness program. In addition, you also get FREE refresher 1 on 1 sessions every subsequent 2 months to update your program!
How often should I come to the gym?
It all depends on your goals.
Do you have childcare facilities?
Unfortunately we do not have the space! Our waiting area is also not seperated from the gym, and therefore unsuitable to leave children in whilst you workout. Sorry!
Do you have parking?
Yes, you will have access to over 100 car parks!
Is your outdoor area protected from weather?
It sure is! Our outdoor area has a clear roof on it, and we have steel mesh surrounding the area to ensure great airflow.
How can I join?
Easy! You can join in store (during staffed times) or online HERE
When are payments due?
DIRECT DEBIT MEMBERSHIPS
Is there a joining fee?
No. We do not have a joining fee.
What age to I have to be to join?
If you are under the age of age of 18, your parent or guardian will need to sign the paperwork (whether it be online version, or physically at the gym)
Is your Youth Membership open to everyone 26 years old or under?
The Youth Membership is open to people aged between 14* to 26 years old.
Do you offer a personal training programme?
Yes we do. Our personal training program is called BeTrained.
30min weekly PT session with one of our trainers
FREE Be Active gym membership
FREE access to all Be Active classes
Do you offer casual (non-programme) personal training to members?
Yes we do, our personal trainers are happy to undertake casual personal training of our members and their rates are very competitive. See us in store for more details
Can I put my membership on hold?
Yes, our policy is as follows:
Can I transfer my membership to someone else?
Generally yes. There is a $40 one-off transfer fee to undertake a transfer. A transfer allows someone else to use the balance of your membership (be it an upfront membership or a minimum term direct debit membership). See in store for details.
What do I need to bring to the gym?
Comfortable clothes, suitable shoes, and always bring a hand towel for cleanliness! The towel is used by you to wipe off your sweat and to protect your head on equipment. We are strict about this rule as it benefits everyone positively! We also have spray bottles and paper towels for members to wipe down their equipment after use.
What is the default fee if I miss a direct debit payment?
When you have a direct debit membership, your contract with the direct debit company states that you will pay them (not us) a $11.50 fee each and every time you miss a payment*. This fee becomes due upon the default and is recovered automatically by the direct debit company at the time of next billing.
Can I cancel my direct debit membership early?
The earliest date a direct debit membership can be cancelled is at the end of the minimum term. If you wish to cancel at the end of your minimum date, you will need to provide us with 30 days written notice before that date.
How do I cancel my direct debit membership?
Our direct debit memberships do not have end dates. The are all ongoing memberships with minimum terms. At any stage after your minimum term has been completed, you are permitted to cancel by providing us with 30 days written notice (use email or our contact form on this website). Payments will continue until 30 days after you have provided us with the written notice.
When does my membership end?
Contact us and we will look up your details! As a summary though:
Do you offer a free trial?
We do not offer a free trial, however if you are considering joining, come down and buy a casual pass for only $16 (remember, bring a towel!). If you then decide we are what you are looking for and join, we will: (i) deduct the $16 from the direct debit set-up fee; or (ii) give you a $16 discount on your upfront gym membership!
Do you have classes and are they free?
Yes we do and they are free to members!
Where is your class timetable?
CLICK HERE FOR OUR CLASS TIMETABLE
Do I need to book for classes?
No you don't, just turn up and we will fit you in!
Was my direct debit membership on hold during the Covid lockdown?
Yes, all direct debit gym memberships and personal training memberships were placed on hold (no membership fees charged, etc) during this Covid lockdown period. Be Active reopened the gym on 14 May 2020 (as permitted by the government).
Was my upfront membership on holding during the Covid lockdown?
Yes, your membership was placed on hold for the Covid lockdown duration. What this means is that you were given an equivilant amount of "extra" time equal to the amount of time we were temporarily closed due to Covid-19 Alerts up until the 14th of May 2020. So don't worry, you didn't lose out, your expiry date has simply been extended out by an equivilant amount of time.
What measures has Be Active taken regarding Covid-19
Be Active has always had strict hygiene standards. Members are always required to bring clean towels to protect themselves AND to always clean equipment with the provided spray bottles and paper towels every time they change equipment.
Members are not permitted in the gym if they are feeling unwell.
Be Active has hand sanitiser machines in various places at the gym. Members are required to clean their hands before and after workouts or classes.
Be Active has spaced out machine equipment so members can keep a safe distance from one another. Be Active does not have carpet in workout areas, only hard surfaces that are easily cleaned.
In addition to the above, Be Active staff continually clean equipment and surfaces throughout the day. Every night after 10:30pm close, the gym undergoes a deep clean by professional cleaners to ensure it is ready for the 4:30am start.